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Account and Login issues View all
OTP not received left-arrow
How do I login? left-arrow
How can I sign in / register for LIV? left-arrow
Facing issue with to login via email left-arrow
Will my account work outside my country? left-arrow
Video Playback View all
I am facing video playback issues. What do I do? left-arrow
How can I watch Sony LIV in 4K Ultra HD? left-arrow
On what all devices can I watch in 4K Ultra HD? left-arrow
How can I watch content in Dolby Vision or HDR? left-arrow
How can I watch content in Dolby Atmos audio? left-arrow
App Related Issues View all
App crashes left-arrow
App is slow/unresponsive left-arrow
Unable to download App left-arrow
Location change error left-arrow
Download Sony LIV App on TV left-arrow
Subscription View all
What are the types of subscription available? left-arrow
What benefits do I get with the packs? left-arrow
Where can I watch Sony sports live? left-arrow
What payment methods are available on LIV? left-arrow
How should I renew my subscription? left-arrow
Platform Support View all
What are the minimum versions / device model suppo... left-arrow
Why are Sony LIV app updates not available for Sam... left-arrow
Download Offline View all
How can I watch videos without Internet? left-arrow
How to download content on my device(s)? left-arrow
Where can I see my downloaded content? left-arrow
How long will downloaded content be available? left-arrow
How do I access / delete my downloaded content? left-arrow
Notifications View all
How can I enable or disable push notifications? left-arrow
My List View all
What is My List? left-arrow
How can I add content to My List? left-arrow
How can I remove content from My List? left-arrow
Chromecast View all
Can I cast Sony LIV content on Chromecast? left-arrow
Which casting devices are supported? left-arrow
I cannot see my Chromecast device on tapping the c... left-arrow
What to do if the cast icon is missing when you tr... left-arrow
How to trouble shoot when Sony LIV is not working... left-arrow
Sony LIV Content Queries View all
Unable to find content left-arrow
New on Sony LIV left-arrow
Why do shows vanish from your platform? left-arrow
Objectionable ads left-arrow
Why is there a delay in Live feed? left-arrow
Restore View all
What is Restore on iOS devices and Apple TV? left-arrow
In what scenario do you use Restore functionality? left-arrow
How can I access Restore? left-arrow
I clicked on the Restore button, but my subscripti... left-arrow
What devices are supported in Restore? left-arrow
WWE Network Pack View all
Until when will WWE content be available on Sony L... left-arrow
What happens to my Sony LIV WWE Subscription if th... left-arrow
How will I receive my refund for the unused period... left-arrow
Do I need to cancel my subscription to receive the... left-arrow
Amazon Bundle View all
What is FireTV Stick Plus? left-arrow
To Which plan will the I be entitled to? left-arrow
Will I get to watch all the content available on S... left-arrow
How can the customer activate Sony LIV subscriptio... left-arrow
Can I sign-in from another account to access the S... left-arrow
VPN View all
Can I access Sony LIV over VPN, Proxy or a routing... left-arrow
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